At300Nelson, yardage is printed and cut to order. Our dry goods are crafted by regional artisans. Some variations may occur. Digital representation, woven natural fibers, and the printing process are a few examples of contributing factors. These character marks are indicative of small-batch, bespoke, hand-made pieces. Measurements listed are approximated to the nearest inch. Individual swatches and swatch sets, sorted by design and color, are available for purchase on our site. We recommend purchasing these swatches or swatch sets before moving forward with your projects.
ORDERS & RETURNS
The majority of At300Nelson’s product line is available through our online storefront, by e-mail or by phone order. Our products are made-to-order unless otherwise noted. There is a 3 yard minimum order on all yardage.
At300Nelson does not accept returns. Our fibres and dry goods are printed, cut and assembled especially for you. As the customer, your unique situation and conditions of the intended site are yours to consider. It is your responsibility to notify us of any and all defects prior to cutting, processing, use and/or storage. Please notify us within 7 days of delivery so that we may review your issues further.
ORDERS AND SHIPPING
Domestic orders ship via UPS Ground with a 4-6 week lead time unless otherwise noted, from the date the order is placed and full payment is received. Payment is required in full to begin production of all orders. Delivery times vary according to destination. Rush shipping is available. Please reach out to us at firstname.lastname@example.org for a quote. A signature for delivery is not required but it is an option. Please contact us if this suits your specific needs, an additional fee may apply. At300Nelson is not responsible for lost, stolen or missing packages.
At300Nelson ships to most countries, around the world. Please email us at email@example.com for a quote. Please note: Any applicable import fees, taxes and/or duties are the responsibility of the buyer.
At300Nelson offers trade pricing to architects, interior designers and other members of the design trade. Please click here so that we may commence proper introductions.